Writer’s new AI HQ platform empowers enterprises to build, deploy, and supervise powerful AI agents that drive real-world business outcomes—already transforming operations at Uber and Franklin Templeton. (Source: Image by RR)

Agent Builder Empowers Teams to Visually Design Workflow-Specific AI

Writer has unveiled AI HQ, an enterprise-grade platform designed to enable the development, deployment and supervision of generative AI agents that go far beyond simple chat-based tools. Unlike traditional enterprise AI solutions limited to text generation, Writer’s new agents are capable of reasoning through tasks, making autonomous decisions, and integrating deeply with company systems and workflows. This evolution, as reported in writer.com, is essential for businesses aiming to unlock real productivity gains across functions like sales, customer service and operations. Crucially, Writer emphasizes a collaborative approach, empowering both IT and business teams to co-develop these agents in a low-code environment.

The AI HQ platform consists of three key components. The first is Agent Builder (Beta), a visual development tool that allows teams to build custom agents using drag-and-drop logic, reusable components, and intuitive interfaces tailored to specific workflows. Business users can manage prompts and UIs without coding, while developers can add complex logic, ensuring flexibility and adoption. The second is Writer Home and Agent Library, a centralized portal featuring 100+ prebuilt, field-tested agents across industries like healthcare, retail, and finance. These agents can be used directly via desktop apps or browser extensions and are grounded in company-specific data.

The third component, Observability Tools (Beta), provides the infrastructure necessary to monitor, govern, and troubleshoot agents at scale. Organizations gain visibility into agent performance, real-time logs, and step-by-step execution tracking. Features like granular permission settings and token consumption tracking ensure robust governance and data security—essentials for deploying AI responsibly across the enterprise. This supervisory layer transforms AI from an experimental tool to a scalable, safe, and measurable asset.

Companies such as Franklin Templeton and Uber are already seeing measurable benefits. At Franklin Templeton, Writer AI agents help financial advisors generate compliant market reports, briefings, and visualizations based on internal and external data sources. Meanwhile, Uber has reimagined its knowledge management system, using Writer agents to keep support content updated and accurate across a global team of 40,000. These real-world deployments showcase how Writer’s agentic AI can transform core business processes and create meaningful operational impact.

read more at writer.com